Learn how we protect your personal data and respect your privacy.
At BotHost, we take the protection of your personal data very seriously. This privacy policy explains what data we collect, why we collect it, and how we use it.
We collect different types of data to provide our services:
| Data type | Examples | Purpose |
|---|---|---|
| Identity | First name, last name, date of birth | Identification, billing, age verification (min. 16 years - GDPR) |
| Account | Email, username | Account creation and management |
| Authentication | Password (bcrypt hashed) | Secure login |
| Connection | IP address, browser, session | Security and abuse prevention |
| Payment | Transactions, Stripe customer ID | Billing (processed by Stripe) |
| Usage | Bot logs, performance | Service operation and improvement |
Your data is used to:
We never sell your data to third parties.
We implement appropriate technical and organizational measures to protect your data:
We apply the principle of minimization and retain your data for the following periods:
In case of non-payment, the service is maintained for 7 days (grace period), then suspended. Files are kept for an additional 30 days before permanent deletion. A warning email is sent 5 days before deletion.
In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
To exercise these rights, contact us at privacy@bothost.fr
We use cookies for:
You can manage your cookie preferences at any time via your browser settings.
Your data may be shared with the following subprocessors, all GDPR compliant:
No data transfer outside the European Union is performed. All data is hosted on servers located in Germany.
Our services are intended for persons aged 16 and over. If you are a parent and discover that your child has provided us with data, contact us to have it deleted.
We may update this privacy policy. Significant changes will be notified to you by email or via a notification on our website.
For any questions regarding this policy or your data:
You also have the right to file a complaint with the CNIL (French National Commission for Information Technology and Liberties).